01 / since 2007
A workshop on
Odana Road.
Madison Geeks Group started in 2007 with a single bench, a hot-air rework station, and a phone that KC actually answered. Eighteen years later, the same things are true.
We’re a small team of technicians who fix what manufacturers want you to throw away — and who keep the small businesses of Dane County online when their networks start drifting at 2 a.m. Apple-trained, Microsoft Partner, BBB A+ since 2010. We don’t upsell. We don’t outsource. We don’t do tickets that go silent.
The shop is on the corner of Odana and Potomac, near West Towne. Walk in any business hour. We’ll have a quote for you in roughly eighteen minutes.
02 / who you'll meet
Four people. One bench.
The shop is small on purpose. Every repair is owned by a named technician — the one who wrote the diagnosis on the receipt.
01 · KC
18 yr
Kahlal "KC" Cunningham
Founder · Master Geek
KC has been on the bench since 2007. Apple- and Microsoft-trained. Specializes in board-level diagnosis, business IT, and explaining what just happened in plain English.
- Apple Certified
- Microsoft Partner
- CompTIA A+
if we can't fix it, you don't pay for diagnostics.
02 · TOM
12 yr
Tom
Software · Backups · Security
Tom owns the software side of the shop — virus removal, OS rebuilds, the backup discipline that has saved more than one client's quarter. Author of most of the field notes.
- CompTIA Security+
- CompTIA A+
I love a backup that just worked.
03 · MICHAEL
5 yr
Michael Princl
Computer Technician
Hardware and on-site. Cables, racks, network closets, the install nobody else wants to do. Calm under a deadline.
- CompTIA A+
- Network+
04 · QUIAN
8 yr
Quian Cunningham
Customer Service · Logistics
Front of house. The voice you hear when you call. Schedules pickups, follows up after every repair, and remembers what your dog's name is.
- Customer Service Excellence
03 / forty-two
Things we fix.
Forty-two of them, listed below. The number is a reference, but the catalog is a real one — every item is something we did this year.
- 01iPhone screens
- 02iPhone batteries
- 03MacBook screens
- 04MacBook batteries
- 05MacBook keyboards
- 06Android phone screens
- 07phone charge ports
- 08tablet repairs
- 09liquid damage rescue
- 10data recovery
- 11failed RAID rebuild
- 12SSD upgrades
- 13RAM upgrades
- 14thermal paste refresh
- 15fan + cooling repair
- 16power jack repair
- 17hinge replacement
- 18virus & malware removal
- 19ransomware response
- 20Windows tuneup
- 21Windows reinstall
- 22macOS reinstall
- 23Linux installs
- 24custom gaming PCs
- 25content-creator builds
- 26small-business desktops
- 27server builds
- 28managed business IT
- 29patch management
- 30backup design
- 31Wi-Fi dead zones
- 32VPN configuration
- 33VoIP installs
- 34POS terminals
- 35IP cameras & NVR
- 36digital signage
- 37Office 365 migration
- 38Google Workspace setup
- 39Dropbox + cloud storage
- 40email setup & spam tuning
- 41remote work onboarding
- 42the answer to life, the universe, and everything
04 / accreditations
Eighteen years of receipts, looked over.
We don't pay for these. We earn them, every quarter, by answering the phone.
- BBBA+ accredited · since 2010
- MicrosoftPartner · Cloud Solutions Provider
- Birdeye4.6 ★ · 115 reviews
- Angi4.8 ★
- HomeAdvisor4.8 ★
- Chamber of Commerce4.6 ★ · 106 reviewers
05 / visit
Drop in. The kettle is on.
6502 Odana Road · Madison, WI 53719
Mon–Fri · 11:00–17:00 · 24/7 emergency on-call