01 / for business
IT that already
knew.
Flat monthly rate. On-call humans, not a ticket queue. Backups that have been verified this week. Wi-Fi that doesn’t drop during the all-hands. We do this for Madison-area firms you’ve heard of.
02 / plans
Three tiers. One promise.
From “the basics, kept current” to “eyes on it, always” — every plan is flat-rate, scoped per endpoint, and cancellable with thirty days’ notice.
01 · CARE
Care
The basics, kept current.
from$49/ endpoint / mo
response · 1 hr
- Monthly patch + update cycle
- Endpoint backup design
- Antivirus + anti-malware
- Quarterly health report
- Email + phone support, business hours
02 · CARE+
Care+
Care, plus eyes on it.
from$89/ endpoint / mo
response · 30 min
- Everything in Care
- 24/7 endpoint monitoring
- VPN + network management
- Cloud backup with weekly verification
- Priority business-hours response
- Quarterly on-site review
03 · 24-7
24/7
Eyes on it. Always.
from$149/ endpoint / mo
response · 5 min
- Everything in Care+
- 24/7 monitored response (humans, not just alerts)
- Documented SLA with credits
- Quarterly on-site + tabletop incident drill
- Direct line to KC
- Annual security review
03 / what's included
The matrix, on the wall.
Every line is what we do for you, every month. Read it once and ask questions about anything that's unclear.
| feature | 01 / CARE | 02 / CARE+ | 03 / 24-7 |
|---|---|---|---|
| support | |||
| Response time SLA | 1 hr | 30 min | 5 min |
| Phone + email support | |||
| Direct line to KC | |||
| uptime | |||
| Patch + update management | monthly | weekly | weekly |
| Endpoint monitoring | 24/7 | 24/7 | |
| Documented SLA + credits | |||
| data | |||
| Backup design | |||
| Cloud backup verified | weekly | weekly | |
| security | |||
| Antivirus + anti-malware | |||
| VPN + network management | |||
| Annual security review | |||
| review | |||
| Health report | quarterly | quarterly | quarterly |
| On-site review | quarterly | quarterly | |
| Tabletop incident drill | quarterly | ||
04 / network you can draw
We hand you the diagram.
Every install ends with a printed schematic of the network we built. No mystery. No “where did the firewall go.” Here’s a typical one.
05 / who we work with
Madison businesses that already trust us.
A handful of the firms we keep online — names withheld where confidentiality is part of the engagement.
06 / recent installs
From the install log.
Three of the projects we shipped this season.
07 / talk to kc
Three questions. One reply within a business day.
Tell us what you have, what's broken, and how to reach you. KC reads every form personally.